Operational Clarity. Tactical Results.

We align people, process, and tools to unlock your MSP’s potential.

From Operations to Strategy:
Helping MSP Leaders Get Unstuck

Many MSPs are founded by technical experts who become reluctant CEOs. Passion for technology turns into managing people, juggling operations, and wearing too many hats. Growth stalls, and the founder becomes the bottleneck.

We help you step back, stop working in the business, and start working on it. Using proven frameworks and practical tools, we bring clarity, drive execution, and deliver results that last.

No fluff. No theory. Just consulting that works.

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Dean’s experience and sharp mind have prevented costly mistakes.

– R. McConkey, Founder, Resolved Business IT Solutions Inc.

6S Systems

Streamline your PSA, workflows, and tools so your team can deliver faster with fewer mistakes.

 

Outcomes: Your systems and tools running smoothly, adapting to your business, so your team can too, supporting leadership, operations, and growth seamlessly. 

6S Ops

Get seasoned operations leadership on demand, drive execution without adding a full-time headcount.

 

Outcomes: Operational control, accurate reporting, and systems that finally work for your team, reducing firefighting and improving overall efficiency.

6S Growth

Turn your MSP vision into measurable growth with strategic planning and hands-on advisory support.

 

Outcomes: Leadership alignment, proactive operations, and a predictable growth engine for your MSP. 

What We Do Best.

Step in as your fractional service manager, project manager, or dispatcher.

We help MSPs improve delivery, reduce chaos, and focus on growth by providing hands-on support across Systems, Ops, and Growth:

6S Systems – Tools & Data
  • Streamline PSA, RMM, and other platforms.
  • Build dashboards and reports that show what matters.
  • Automate busy work so your team can focus on delivery.
6S Ops – Processes & Execution
  • Standardize workflows and assign clear ownership.
  • Redesign operational processes that actually get used.

  • Train teams to ensure adoption and efficiency.

6S Growth – Leadership & Strategy
  • Align leadership roles and responsibilities.
  • Map client lifecycle for proactive engagement.
  • Create strategic plans that drive predictable growth.

 

Who We Work With

We partner with MSPs that want clarity, efficiency, and growth:
 
  • Owner-led or partner-led MSPs in transition or scaling.
  • Teams struggling with tool fatigue, process breakdown, or operational chaos.
  • MSPs that need Ops or Systems support but can’t justify a full-time hire.
  • Leadership teams that want to step back from firefighting and focus on strategic growth.
R. McConkey ResolvedIT
R. McConkey

Founder / Resolved Business IT Solutions Inc.

 

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We’re a growing MSP of less than 20 staff and hired Dean/6S to provide our leadership team with some tactical guidance. We wanted to check our work. Our calls often evolve from one-hour touchpoints to two-hour strategy sessions due to the volume of productive avenues for discussion and his ability to engage us with relevant topics that are dialed into our objectives. Dean’s decades of experience and sharp mind have provided solutions to many problems in our firm and prevented costly mistakes. I would recommend that any MSP operator- large or small- spend some time with Dean to go through their processes and how they evaluate success. Even if you think you’re set (you’re not), Dean will find the holes and help you patch them. In an industry where anyone can claim to be an expert (and many do), Dean Sanderson is the real deal.

Connect With Us

Your business deserves clarity and efficiency. Connect with us to find out how we can help.

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